Shipping Policy

Welcome to our multi-vendor painting website! We’re excited to provide you with beautiful paintings from various artists. To ensure a smooth shopping experience, here’s our shipping policy:

1. **Shipping Carriers and Locations:**
We use reputable shipping carriers to deliver orders In India. Our shipping coverage extends within India. During the checkout process, customers will be able to select their preferred shipping address and see the available shipping options for their location.

2. **Processing Time:**
Each painting is unique and may require different handling and preparation time. We strive to process all orders promptly, but please allow for 1-3 business days for order processing before shipment.

3. **Shipping Costs:**
The shipping cost will be calculated based on the customer’s location, the size of the painting, and the shipping method chosen. Customers will be informed of the shipping cost during the checkout process, and it will be added to the total order value.

4. **Estimated Delivery Time:**
The estimated delivery time will vary depending on the shipping method selected and the customer’s location. We will provide an estimated delivery timeframe during the checkout process. Please note that delivery times might be affected by factors beyond our control, such as customs procedures or natural disasters.

5. **Order Tracking:**
For all shipped orders, customers will receive a tracking number via email, allowing them to monitor the status of their shipment. This way, customers can keep track of their package until it reaches its destination.

6. **Multiple Item Orders:**
If a customer orders paintings from multiple vendors, they may receive separate packages as each vendor will ship their respective artwork. In such cases, customers will receive multiple tracking numbers.

7. **International Shipments and Customs:**
For international shipments, customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs regulations. We will do our best to provide all necessary documentation to facilitate the customs clearance process.

8. **Damaged or Lost Shipments:**
In the rare event that a shipment is lost or arrives damaged, customers are requested to contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.

9. **Returns and Refunds:**
Please refer to our Returns and Refunds policy for detailed information on returning paintings, including those from different vendors.

Our shipping policy aims to provide a seamless experience for our customers and artists alike. Should you have any further questions or concerns, feel free to reach out to our customer support team. Happy shopping!